Tag Archives manager coaching skills

What nobody told you about managing underperformers — and what most managers never figure out on their own.

If you manage people, at some point, you’ve had a Johnny. Johnny isn’t delivering. Johnny doesn’t seem to get it. You’ve hinted to Johnny. You’ve talked to Johnny. You may have said something in a performance review that felt honest to you but, in retrospect, was softened enough that its real meaning slid right past him. And now you’re frustrated — because nothing is changing.